STONEHAVEN

Q: What information do you need to order a headstone?

A: Tell us the cemetery name and the deceased’s full name. We’ll check cemetery rules (size, material or design restrictions). Many lawn cemeteries allow any design within size limits; private cemeteries and urupā often have no restrictions.

Please also tell us:

• Whether the memorial is for one person or will need space for additional inscriptions later.
• If you want a ceramic photo.
• Any verse, quote or wording you want (we have suggestions on the website).
• Whether you plan an unveiling or service and its date.
• If you want Stonehaven Funerals & Memorials to install the memorial or if the family will arrange installation.

Q: How much does a headstone cost?

A: Prices depend on size, material, finish and design. Our average headstone price is around $2,900, but we offer options to suit a range of budgets. Personalized designs do not necessarily cost more than traditional styles. Contact us for a detailed quote.

Q: How long does a headstone take to complete?

A: Typical turnaround is about 3 weeks when we have stock available. This allows time for photo ceramics and to create a draft layout. For custom designs or special stone colours allow up to 3 months. If urgent, we can sometimes complete a memorial within a week depending on stock, wording and artwork availability.

Process:

• We prepare a draft layout for your approval (changes are normal).
• After you approve the final layout we produce the headstone and prepare it for installation.
• If you will install the headstone yourself, we provide installation guidance.

Q: One person is already buried — how do we add a second inscription?

A: If there is room on the existing face, we can add an inscription. If there’s no space we can:

• Re-polish the existing face (if flat) and add a new inscription, or
• Remove and replace the existing headstone with a new one.

Q: Do you offer layby (payment plans)?

A: Yes. Layby is available if the headstone is paid in full within 3 years or before collection/installation. Orders not completed within 3 years will become null and void. Contact us for payment plan details.